PRIVACY POLICY
Last Updated: 09 September 2026
L&B Fintech Solutions Private Limited, operating under the brand name Arthio (“Arthio”, “we”, “us” or “our”), respects your privacy and is committed to protecting the information you provide while using our website, application and services.
1. Information We Collect
We collect only information that is necessary to provide our services. Depending on the service used, this may include:
Name
Mobile number
Email address
Address
PAN/GST details
Business and company details
KYC information and documents, where required
Bank/payment information required for transactions
Details of applications, registrations or services requested
Information voluntarily provided by you
We do not collect your location information, device information, IP address, browser information or other technical/device tracking information.
2. How We Use Your Information
We may use your information to:
Provide and manage our services
Process transactions and payments
Complete KYC and verification
Process registrations, applications and service requests
Provide customer support
Send important service-related communications
Prevent fraud, misuse and unauthorised activity
Maintain records
Comply with applicable laws and regulations
3. Sharing of Information
Where necessary, we may share relevant information with authorised:
Banks and financial institutions
Payment service providers
BBPS/API/service providers
Government authorities and regulatory bodies
KYC/verification service providers
Insurance or other authorised service partners
Professional, legal or compliance service providers
We share information only where reasonably necessary for providing the requested service, fulfilling legal requirements or protecting our legitimate interests.
We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable administrative, technical and organisational measures to protect your information from unauthorised access, misuse, alteration, loss or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
5. Data Retention
We retain personal information only for as long as necessary for providing services, maintaining business records, resolving disputes and fulfilling applicable legal, tax, accounting and regulatory requirements.
6. Your Rights
Subject to applicable law, you may request:
Access to your personal information
Correction of inaccurate information
Deletion of information where legally permitted
Withdrawal of consent where applicable
Information regarding the processing of your personal information
Assistance regarding privacy-related complaints
7. Cookies
Our website may use strictly necessary cookies for basic website functionality. We do not use cookies to collect your location or device information.
Please refer to our Cookie Policy for further details.
8. Third-Party Services
Our website or application may contain links to or integrate with third-party services. Their privacy practices are governed by their respective policies, and we recommend reviewing those policies before using such services.
9. Children's Privacy
Our services are not intended to knowingly collect personal information from children except where permitted and required by applicable law.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any updated version will be published on our website with the revised “Last Updated” date.